Returns & Exchanges
James Perse offers returns on full-price merchandise within 30 days of the ship date, provided items are in their original, unworn condition with tags attached. We strive to ensure your effortless Los Angeles aesthetic is met with complete satisfaction through our seamless return process.
Initiate Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Items
Place the items in their original packaging, ensuring all James Perse tags are intact and the garment is folded carefully to prevent damage.
Label and Ship
Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.
Refund Processing
Once our warehouse receives and inspects your return, a refund will be issued to your original form of payment within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing